Privacy Policy
Eazy Maintenance Mobile Application · Effective Date: September 8, 2026
This Privacy Policy explains what information Eazy Maintenance, LLC (“Eazy Maintenance,” “we,” “us,” or “our”) collects when you use the Eazy Maintenance mobile application (the “App”) or the Eazy Maintenance web dashboard at app.eazymaintenance.com (together, the “Service”), how we use it, who we share it with, and the choices you have.
This Policy is referenced by, and forms part of, our Terms and Conditions. By using the Service you agree to the handling of information described here.
1. The Short Version
- We collect only what the Service needs to work: your account details and the maintenance records you choose to enter.
- We do not sell your personal information, and we do not share it with data brokers, advertisers, or ad networks.
- We do not use third-party advertising or analytics trackers in the App.
- We do not mine, resell, or commercially exploit the Asset and service records you enter.
- We never receive your credit card or payment details — Apple and Google handle all billing.
- You can delete your account and its data at any time.
2. Information We Collect
2.1 Information You Give Us
Account information. When you create an account we collect your email address, a password (stored only as a salted cryptographic hash — we never store or see the password itself), and optionally a display name and whether you use the Service for business.
Asset and maintenance content. This is the substance of the Service, and you decide entirely what goes into it. It includes the Assets you catalog (name, type, make, model, year, VIN or serial number, and any notes), the parts you list for them, your service and inspection records (dates, work performed, who performed it, mileage, hours, notes), your reminders and their schedules, and any photographs you attach to any of the above.
Asset location. If you grant location permission, the App can record a location for an Asset — for example, to remember where a piece of equipment sits. This is a location you attach to an Asset, not continuous tracking. We do not track your device’s location in the background, and the App does not log your movements. You can decline this permission and continue to use every other part of the Service, and you can revoke it at any time in your device settings.
Photos. With your permission, the App can use your camera or photo library so you can attach images to Assets and service records. The App accesses only the specific images you select or capture.
Support correspondence. If you email us, we receive your message and the address you sent it from.
2.2 Information Collected Automatically
Account and usage records. We record the ordinary operational data any account service keeps: when records are created and modified, and the authentication tokens that keep you signed in.
Device tokens for notifications. If you enable push notifications, we store the push token your device’s operating system issues (via Apple Push Notification service or Firebase Cloud Messaging) together with the device platform, so we can deliver your maintenance reminders. It is used for that purpose only. Disabling notifications in your device settings stops this.
Diagnostic and crash data. We use Sentry to record technical error and crash reports so we can find and fix defects. These reports contain information such as the error itself, the part of the Service where it occurred, and the account associated with the session. They are not used for advertising or profiling.
Subscription status. When you purchase a subscription, Apple or Google tells us which plan you bought, the store it came from, and when it expires or renews. See Section 5.
2.3 Information We Do Not Collect
We do not collect your payment card or bank details, your device’s advertising identifier, your contacts, your calendar, your browsing activity outside the Service, or background location. The App contains no advertising SDKs and no third-party behavioral analytics.
3. How We Use Information
We use the information described above only to:
- create and secure your account, and sign you in;
- store, display, and back up the Assets, records, reminders, and photos you enter;
- send the maintenance reminders and notifications you have set up;
- enable the Asset sharing you initiate (see Section 4);
- apply your subscription plan’s limits and honor purchases;
- respond to your support requests;
- diagnose defects, prevent abuse, and keep the Service secure and reliable; and
- comply with legal obligations.
We do not use your content to build advertising profiles, and we do not use it to train machine-learning models.
4. Sharing Assets With Other Users
Sharing is something you initiate and control. When you share an Asset with another Eazy Maintenance user, that person can see the Asset, its history, and the photos attached to it, at the access level you chose — View only or View and edit — as described in Section 4.3 of the Terms. The recipient sees the email address or display name of the person who shared with them, so they know who granted access.
You can revoke sharing at any time from within the App, which immediately removes that person’s access going forward. Consider what an Asset record contains before you share it.
Ownership of an Asset can also be transferred to another user through a transfer request. If you accept a transfer, the Asset’s records move with it to your account; if you send one and it is accepted, that content is no longer yours.
5. Payments and Subscriptions
All paid subscriptions are purchased, billed, and managed through your Apple App Store account or your Google Play account. Eazy Maintenance never receives, processes, or stores your payment card number, billing address, or any other payment credential.
What we do receive from Apple or Google is the fact of a purchase: the product you bought, the store, the transaction identifier, and the renewal or expiration date. We store this to grant your account the plan you paid for. Apple’s and Google’s own handling of your payment information is governed by their privacy policies, not this one.
6. Service Providers
We share information only with the vendors that operate the Service on our behalf, and only to the extent they need it to perform their function. Each is bound to use it only for that purpose:
| Provider | Purpose | What it handles |
|---|---|---|
| Google Cloud Platform | Hosting, database, and file storage | Your account data, records, and uploaded photos |
| Google Firebase Cloud Messaging | Android push notifications | Device push tokens, notification content |
| Apple Push Notification service | iOS push notifications | Device push tokens, notification content |
| Sentry | Error and crash monitoring | Diagnostic reports |
| Apple App Store / Google Play | Subscription billing | Purchase and renewal status |
| Email delivery provider | Account emails such as password resets | Your email address and message content |
We do not sell your personal information, and we do not share it with advertisers, ad networks, or data brokers.
We may also disclose information where legally required — in response to valid legal process, or to protect the rights, safety, or property of our users, the public, or Eazy Maintenance. If Eazy Maintenance is ever involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, and we will notify you before it becomes subject to a materially different privacy policy.
7. Data Retention and Deletion
We keep your information for as long as your account exists.
Deleting your account. You may delete your account at any time from Account → Delete Account in the App, or by emailing support@eazymaintenance.com from the address on the account. Deletion is immediate and permanent: your account record, your Assets, parts, service records, reminders, folders, and uploaded photos are erased from the Service, and anyone you shared with loses access. Content you transferred to another user, and records another user created on an Asset you shared with them, remain with that user. Deleting your account does not cancel a paid subscription — only Apple or Google can do that, from your store account settings.
Recently Deleted. When you delete an individual Asset or record rather than your whole account, it moves to Recently Deleted, where you can restore it. Anything left there is permanently erased after 14 days.
Backups. As described in Section 9 of the Terms, we keep rolling database backups for up to seven (7) days. Deleted content may persist in those backups until they expire, after which it is gone. We may retain a minimal record of a deletion, and any information we are legally required to keep, after the account itself is removed.
Deleting the App from your device does not by itself delete your account or its data — use the in-app deletion or email us.
8. Security
We protect your information with encryption in transit (HTTPS/TLS) between the App and our servers, password hashing, expiring authentication tokens, and access controls limiting which of our personnel can reach production data. Uploaded files are stored in access-controlled cloud storage.
No system is perfectly secure, and we cannot guarantee absolute security. Keep your password confidential and tell us promptly at support@eazymaintenance.com if you believe your account has been accessed without your authorization.
9. Your Rights and Choices
Whatever your jurisdiction, you can:
- Access and correct your account information and content, directly in the App;
- Export your records — the App can generate PDF service histories for your Assets;
- Delete your account and its content, as described in Section 7;
- Withdraw permissions for location, camera, photos, and notifications at any time in your device settings, without losing access to the rest of the Service.
If you are in the European Economic Area, the United Kingdom, or a U.S. state with a comprehensive privacy law (such as California), you may have additional rights — to obtain a copy of your data in a portable form, to object to or restrict certain processing, to correct inaccuracies, and to be free from discrimination for exercising these rights. Our legal bases for processing are the performance of our contract with you (operating the Service), your consent (device permissions such as location and notifications), and our legitimate interests (security, defect diagnosis, and preventing abuse).
We do not sell or share personal information for cross-context behavioral advertising, as those terms are defined under California law, and we have not done so in the preceding twelve months.
To exercise any of these rights, email support@eazymaintenance.com from the address on your account. We will respond within the period required by applicable law. We will not discriminate against you for making a request.
10. Children’s Privacy
The Service is not directed to children. You must be at least 18 years old to create an account, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a child under 18, we will delete it. If you believe a child has provided us information, contact support@eazymaintenance.com.
11. International Users
Eazy Maintenance operates in the United States, and the Service is hosted on infrastructure located there. If you use the Service from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection law may differ from that of your country.
12. Changes to This Policy
We may update this Privacy Policy as the Service evolves. The revised Policy takes effect on the Effective Date shown at the top. If we make a material change to how we handle your information, we will provide notice through the App, the web dashboard, or email before it takes effect. Continuing to use the Service after that date constitutes acceptance of the revised Policy.
13. Contact Us
Questions about this Policy, or requests concerning your information:
Eazy Maintenance, LLC 569 North Main, Gunlock, Utah 84733, USA Email: support@eazymaintenance.com Website: www.eazymaintenance.com